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to a better environment for her and her community. She has the added flexibility and cost control that new mobility brings. Her mobility service provides her with easy access to buses, metro and commuter trains and puts scheduling information at her fingertips. The city, too, is transformed. Streets formerly difficult to cross because of the amount of traffic are more pedestrian friendly. Bike lanes now are possible and the air is clearer because traffic congestion has reduced considerably. The streets are no longer lined with parked cars so deliveries are easier. The city no longer has to spend as much money to build and maintain infrastructure for cars and is able to invest in bike lanes, paths and parks with pedestrian walkways. A balanced approach to users and services These new mobility services will emerge over time and increase as people appreciate the benefits. The process, however, is likely to be evolutionary rather than revolutionary as many may still choose to own and operate their personal cars. Clearly reducing car ownership in cities and providing easy access to a range of transport modes will provide significant benefits for the users, the community and those still travelling by private car. Even a small reduction in traffic provides significant efficiency, environmental and travel time reliability. 64 ITS REVIEW Annual Review 2015 Intelligent Transportation: how the system works. Intelligent Transportation systems provide the essential platform for our mobility services. Intelligent backend systems encourage use of mobility by customizing services to the preferences of individual subscribers. With all modes of transport services integrated into one payment system data flows to a centralized database or mobility transportation center. With advanced data analytics capability, the information gained can be used to improve services. A virtuous cycle forms: the greater the number of subscribers the more comprehensive and valuable is the information collected. The information drives service improvement that in turn attracts more people. Through analytics the data collected can inform subscriber’s choices regarding mode of transport and the exact amount of time and money that trips require. It also helps the providers of services to predict usage and maintain the necessary supply of bikes, cars and public transport to meet demand in specific locations. Implementing mobility today The technology to implement an urban mobility service exists today. Xerox has developed backend systems that enable electronic tolling, smart parking and open payment systems with contactless cards in cities throughout North America and Europe. In Montreal, Quebec, one contactless card called OPUS allows passengers to access some 3,000 buses, five train lines and four metro lines and processes more than 1.2 million transactions daily. These services in Montreal are provided by nineteen different operating companies, but a single back office does all the processing while keeping each companies data safe and confidential for them. The next generation of backend systems will integrate new modes of transport such as bike share and car share. At the same time, the system will serve several functions simultaneously: • Monitoring from a centralized dashboard incidents, traffic congestions, air quality, capacity of roads, parking spaces; • Informing subscribers about things that affect their mobility such as journey times, public transport arrivals, timetables and routes, road or highway congestion, disruption delays, incidents, road works, events, air quality and parking spaces; • Managing variable toll charges, urban traffic control, low emissions zones, network management, freight management, photo detection and more; • Performing financial transactions necessary for public transport parking, tolls, and enforcement processing. By making it easy for people to choose among different transportation options we can improve quality of life through greater mobility while making transportation in cities more sustainable. 〉〉


ITSReviewAnnual2015
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